CSCW'04 Social Nets Workshop

The CSCW’04 Workshop on Social Networks (November 6-10, 2004 — Chicago, IL, USA ) had some very interesting papers. In particular, you can download here Akella, Prasad, Mark Interrante & Mark Granovetter: Selling the Spoke way. Although this is mainly a sales piece for Spoke Software, it does have interesting background data on the rationale behind their service.