Replying to all e-mail messages and private messages from online networks within 24-48 hours is a nice ideal. Actually, replying to all of them eventually is a nice ideal. But it’s simply not always possible.
Unfortunately, when people don’t get a response, sometimes they feel that:
a) they’re being personally slighted or the recipient is mad at Read More...

Angelika Blendstrup, Ph.D, Ale Gicqueau, and Pierre-Jean Charra have been kind enough to contribute this analysis of network-oriented groups in the Francophone diaspora. You can read more about them at the end of this blog post, in their very impressive biographies. Given that I’m French-American, I have a particular interest in this area.
This Read More...

In connection with research for our new book, The Virtual Handshake: Opening Doors and Closing Deals Online (www.TheVirtualHandshake.com), I have worked with a number of partners to research different special-interest communities and how they build relationships with one another. The article below is the first in a series of pieces around this theme. Read More...