11/14/2004

Craigslist profile added to social networking site guide

Following a very pleasant interview with Craig Newmark a couple of weeks ago, we've posted a profile of craigslist in our Social Networking Site Guide.

I think the thing I learned that I found most interesting is that Craig is closely involved in customer service on the site. If a message gets two or more flags as being a scam or abusive, it gets his personal attention. Craigslist, with its 100% text-based interface, is a shining example that people and process are really what makes an online community work, not technology and tools.

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Posted by Scott Allen   
in Web 2.0 Industry
« Profile of the International Executives Resource Group

Craig Newmark on Craigslist.org »
  • rofile added to social networking site guide
    Following a very pleasant interview with Craig Newmark a couple of weeks ago, we”ve posted a profile of craigslist in our Social Networking Site Guide.

    I think the thing I learned that I found most interesting is that Craig is closely involved in customer service on the site. If a message gets two or more flags as being a scam or abusive, it gets his personal attention. Craigslist, with its 100% text-based interface, is a shining example that people and process
  • Guest
    Have to say I do agree. Things like this just are what they are.
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